Terms and Conditions

Last updated: April 30, 2025

Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

• Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• Country refers to: United Kingdom
• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Ultra Commercial LTD, 124 City Road EC1V 2NX.
• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• Service refers to the Website.
• Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
• Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
• Website refers to Ultra Outdoors, accessible from ultraoutdoors.co.uk
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgement

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. By accessing or using the Service You agree to be bound by these Terms.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your use of the Service is also subject to Our Privacy Policy. Please read it carefully.

Buying and Selling Products

Product Descriptions

We strive to ensure that all product descriptions, images, and prices are accurate. However, we do not guarantee the accuracy, completeness, or reliability of any information. If a product is not as described, your sole remedy is to return it as per our Return Policy.

Order Acceptance

Receiving an order confirmation does not signify our acceptance of your order. We reserve the right to accept or decline any order for any reason. If cancelled after payment, we will refund the full amount.

Pricing

Prices are listed in GBP and include VAT where applicable. We reserve the right to change prices or correct errors at any time, even after you have placed an order.

Payments

All payments must be made at the time of purchase. We use secure third-party processors and do not store your full payment information.

Shipping and Delivery

We aim to deliver products within the estimated timeframe, but delays may occur. Risk passes to you once the order is handed to the shipping carrier.

Returns and Refunds

You may return items within the return period according to our Return Policy. Items must be unused and in original packaging. Refunds will be issued to the original payment method.

Prohibited Uses

You agree not to use the Service for unlawful purposes or to violate any applicable laws.

Links to Other Websites

Our Service may contain links to third-party websites. We do not control and are not responsible for their content or practices. Use at your own risk.

Termination

We may suspend or terminate your access immediately if you breach these Terms. Upon termination, your right to use the Service will end.

Limitation of Liability

To the fullest extent allowed by law, our liability is limited to the amount you paid to us, or $100 USD if nothing was paid. We are not liable for indirect or consequential damages.

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided "AS IS" and "AS AVAILABLE". We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Service will be error-free or uninterrupted.

Governing Law

The laws of the United Kingdom, excluding its conflict of law rules, govern these Terms and your use of the Service.

Disputes Resolution

If you have a concern or dispute, you agree to attempt to resolve it informally by contacting us first.

For European Union (EU) Users

If you are a consumer in the EU, you benefit from any mandatory provisions of the law of the country where you reside.

United States Legal Compliance

You warrant that you are not located in a country subject to U.S. sanctions or on a U.S. restricted party list.

Severability and Waiver

Severability

If any part of these Terms is held to be unenforceable, the rest will remain in effect.

Waiver

Our failure to enforce any right or provision does not waive that right or provision.

Translation Interpretation

If these Terms have been translated, the original English version shall prevail in case of conflict.

Changes to These Terms and Conditions

We may revise these Terms at any time. If the changes are material, we will try to provide at least 30 days’ notice. Continued use of the Service after changes means you accept the new terms.

Return Policy

You may return products within 14 days of delivery, provided they are unused, in original condition, and in original packaging. You are responsible for return shipping costs unless the item is faulty or incorrect. Refunds will be processed within 7 business days after we receive the returned item. To initiate a return, contact us at support@ultraoutdoors.co.uk

Contact Us

If you have any questions about these Terms and Conditions, you can contact us:

•  
• By email: support@ultraoutdoors.co.uk